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A Media Processing Company.

  • A Professional, user-friendly Experience

  • Committed to Quality and Accuracy

  • Track Your Order Safely and Securely

We provide quality service to our clients and their customers.

WeListen

You are greeted with a smiling voice.

WeResearch

We identify the source of the issue and find a resolution.

WeCommunicate

We contact you and follow up.

WeSatisfy

We work to keep you happy.

Those ladies at Ultimate Unity were a pleasure to speak with and made sure I got my Golf magazines delivered to my office. - John Grey

OurMission

Our mission is to incorporate over 50 years of combined marketing, direct sales and leadership skills to create and maintain a unique, higher standard of quality products and outstanding customer service.

OurVision

We are a company that strongly believes in client acquisition and retention. We want you to share your positive experience with us and others, recognizing that our business thrives on accuracy, professionalism and overall customer satisfaction. We visualize our company as one of growth, inspiration and continual research to offer competitive pricing, along with current products and services.

Our company adheres to the standards as set forth by the NFSA and the Audit Bureau of Circulation. We strive for excellence

OUR SERVICES

We provide magazine subscription fulfillment services for our sales clients and support for their customers.

Order Tracking


Track the status of your subscription or book purchase.

Subscription Renewal


Extend or renew your subscription.

Vendor Services


Start your own magazine subscription business.

Check Your Order Status

If you have placed a magazine order through any Field Sales Contractor certified by Unity, you can view the current processing status of that order by entering your receipt number and sales date in the fields below. If you are unable to locate your order, please contact customer service at (219) 809-5732 or email us at customercare@uunity.biz

NOTE: Your order takes 7 to 10 days to be processed before you can track its status here. It takes 90 to 120 days before your first issue will arrive. 


Receipt Number:
Sale Date: (mm / dd / yy)

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Q. Do you accept orders for renewals?


A. Yes. We accept both new and renewal orders. There are a few magazines that are not available for renewals, but they are very few. Renewals are important as many customers already have subscriptions and would like to renew each year.


Q. Do you offer back issues to magazines?


A. We are unable to offer individual copies of magazines.


Q. Do you offer international delivery?


A. We only offer subscriptions to US customers.


Q. How long will it take for the customer's first subscription to arrive?


A. The industry standard is 30 to 120 days. Most of the publishers use processing centers which tabulate and process the millions of orders received, and they perform the actual sorting and mailing. That takes a lot of time. Additionally, most magazines are printed months in advance, and each printing is pre-allocated only to the amount of subscribers at the actual time of printing. Thus, an order received in January actually commences in April. We are a third party agency. This delay time makes it very important that you submit all your orders once per week! As a general rule, daily subscriptions take 4 to 8 weeks to start, weekly subscriptions take 6 to 10 weeks to start, monthly subscriptions take 8 to 12 weeks to start and bi-monthly and quarterly subscriptions take 10 to 16 weeks to start.


Q. Do you have any marketing material available?


A. We will provide you as much information as we can for the subscriptions we offer. We include descriptions with magazine cost list and we post this information in our client section of our site.


Q. How do I use MagMart.biz for a Fund Raiser?


A. Go to the become a client section and fill out the needed information. You will find all the materials you need to get your fund raiser started.

Tracking Information


Q. My customer has not received their subscription. How do I find out about their order?


A. It takes orders 90 to 120 days to clear. If it has been over 12 weeks since you sent us the order, contact us and we will contact the appropriate agency to find more information about your order.


Q. Can I change a customer's address through MagMart.biz, or do I need to contact the publishers?


A. You can change a customer's address by clicking "find order", typing the customer's last name or receipt number, and then edit any information you would like. We send all updates to publishers regularly.


Q. How do I cancel a customers order?


A. You can cancel an order by clicking "find order", typing the customer's last name or the receipt number, and then clicking on cancel. Most subscriptions will not be refunded unless they are cancelled before they are sent off to the publishers.


Q. I have a question about a particular order what do I do?


A. Please go to the contacts page and submit your request there. Your inquiry will be answered within 24 hours from date of reciept.


Q. What is your refund policy?


A. We cannot refund money for agent orders once we have sent the order to the publisher. Since we remit money to publishers and payment centers for those orders and cannot get it back after the order is placed, we are unable to refund the subscription . If you cancel an order before we send our weekly batches out on Sundays and Tuesdays, you will be refunded in full. If an error occurs by our actions, we will gladly refund or credit your remit cost.


Q. Where is a complete list of all the magazines offered and their cost?


A. You will be e-mailed this list once you have been accepted as one of our clients. You can also view the list online in our client section. You can view our list of titles before joining.


Q. Is there a minimum amount of funds that I have to keep in my account?


A. There are no minimums required. You can fund your account whenever you'd like (limit of one deposit per day).



 

GET IN TOUCH
WITH US


Ultimate Unity, Inc.

(219) 809-5732

8555 W US Highway 20, Michigan City, IN 46360-7628

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